Terms and Conditions

MFT Alliance (“MFT”), has the license to sell commodities of the brand LuchiBabu and has the right to sell the products with and under the brand of LuchiBabu, via the website Luchibabu.com (“The Website”) manage personal information and respect your privacy. This policy may be amended from time to time. We encourage visitors to and users of our Websites to regularly review our Privacy Policy. MFT is responsible for the processing of personal data it receives, under the Privacy Shield Framework. MFT complies with the Privacy Shield Principles for all onward transfers of personal data, including the onward transfer liability provisions. With respect to personal data received or transferred according to the Privacy Shield Frameworks, MFT is subject to the regulatory enforcement powers of the Information Technology Act, 2000. In certain situations, MFT may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.  Services overview As part of the registration process on the Site, MFT may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number, and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address, etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
 Eligibility Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.  License & Site access MFT grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MFT. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MFT. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or MFT and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or MFT’s name or MFT’s name or trademarks without the express written consent of MFT. Any unauthorized use terminates the permission or license granted by MFT.
 Account & Registration Obligations All shoppers have to register and login in to place orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt-out either by unsubscribing in "My Account" or by contacting the customer service.  Pricing All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.  Cancellation by Site / Customer You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
 Return & Refunds We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills. The consumer can return the product for and between a time period of 15 days from the receipt of the product. The consumer's inability to use the product to its best possible use does not amount to a reason with which the consumer can return the product/commodity purchased. The inability of the consumer to store the product in the appropriate way that is mentioned on the product and thus, wanting to return the product does not amount to a reasonable return and will not trigger a refund from MFT or LuchiBabu.  You Agree and Confirm 1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by MFT for redelivery shall be claimed from you. 2. That you will use the services provided by the Site, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site. 3. You will provide authentic and true information in all instances where such information is requested of you. MFT reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly
or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever. 4. You authorize MFT to contact you for any transactional purposes related to your order/account. 5. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. 6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. 7. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.  You may not use the Site for any of the following purposes: 1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. 2. Transmitting material that encourages conduct that constitutes a criminal offense or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice. 3. Gaining unauthorized access to other computer systems. 4. Interfering with any other person's use or enjoyment of the Site. 5. Breaching any applicable laws; 6. Interfering or disrupting networks or websites connected to the Site. 7. Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner. 8. Infringes any third party's copyrights or other intellectual property rights or any right of publicity or privacy;  Contains any pornographic, defamatory, or otherwise unlawful or immoral content.
 Exploits minors;  Depicts unlawful or violent acts;  Depicts animal cruelty or violence towards animals;  Promotes fraudulent schemes or gives rise to a claim of deceptive advertising or unfair competition; or  Violates any law, statute, or regulation.  Colours We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.  Modification of Terms & Conditions of Service MFT may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.  Governing Law and Jurisdiction 1. Any controversy or claim arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of West Bengal without giving effect to any choice or conflict of law provision or rule (whether of the State of West Bengal or any other jurisdiction) that would cause the application of laws of any
jurisdiction other than those of the State of West Bengal. Any legal suit, action, or proceeding arising out of or related to this Agreement or the matters contemplated hereunder shall be instituted exclusively in the courts within the State of West Bengal, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding and waives any objection based on improper venue or forum non-conveniens. 2. These Terms of Use are governed by and shall be construed in accordance with the laws of the Country of India, without respect to its conflict of laws principles. 3. In the event of any conflict between these Terms of Use and any license agreement you enter with Website, the terms of such license agreement shall control. 4. These Terms of Use shall be construed neither against nor in favor of any party, but rather in accordance with the fair meaning of the language hereof. The invalidity or unenforceability of any part of these Terms of Use shall not affect the validity or enforceability of the balance hereof.  Reviews, Feedback, Submissions All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of MFT. Such disclosure, submission, or offer of any Comments shall constitute an assignment to MFT of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Thus, MFT owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. MFT will be entitled to use, reproduce, disclose, modify, adapt, create derivative works
from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. MFT is and shall be under no obligation(1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or another personal or proprietary right (s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". Please note all reviews submitted by customers are subject to checks and moderation by our content Team. MFT reserves the rights to moderate as well as publish/not publish the reviews. MFT reserves the right to solicit or withhold reviews and ratings with no liability. MFT reserve the right to accept, reject, moderate, monitor & edit or remove any comment. You grant MFT the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify MFT and its affiliates for all claims resulting from any Comments you submit. MFT and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
 Warranties and Disclaimers Your use of the Website is at your own risk. The Website is provided by Website under these terms of use "as is" without warranty of any kind, either express, implied, statutory, or otherwise. The website expressly disclaims any and all warranties of any kind, whether express or implied, to each and any service available from the Website, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any other warranty that might arise under any law. Without limiting the foregoing, Website makes no warranty that: (i) the Website will meet your requirements; (ii) access to the Website will be uninterrupted; (iii) the quality of the Website will meet your expectations; and (iv) any errors or defects in the website, services or materials will be corrected. Website makes no representations or warranties that the Website will be permitted in your jurisdiction, that any of Your Content submitted by you will be available through the Website or will be stored by the Website, that the Website will meet your needs, or that Website will continue to support any particular feature of the Website. To the extent any disclaimer or limitation of liability does not apply, all applicable express, implied, and statutory warranties will be limited in duration to a period of thirty (30) days after the date on which you first used the Website, and no warranties shall apply after such period.  Links to Third-Party Websites In the event that the Website is available through any third-party platform, or if Website provides links from the Website to any third-party platform or permits any third party to link from its platform to the Website, you understand and agree that Website makes no warranty of any kind, express or implied, and accepts no responsibility for any content or practices of such third parties or their platforms. Such platforms are not under the control of the Website, and the Website provides and/or permits these links only as a
convenience to you. The inclusion of any link does not imply affiliation, endorsement, or adoption by the Website.  Copyright & Trademark MFT, its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of MFT or any third party's intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to MFT. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MFT. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of MFT and its affiliates, its partners, or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply MFT endorsement, sponsorship, or recommendation of the third party, information, product or service. MFT is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and
written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of MFT or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by MFT, one of its affiliates, or by third parties who have licensed their materials to MFT and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of MFT and is also protected by Indian and international copyright laws.  Objectionable Material You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, MFT and/or its affiliates
shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.  Indemnity You agree to defend, indemnify and hold harmless MFT, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to MFT or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.  Termination This User Agreement is effective unless and until terminated by either you or MFT. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. MFT may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to MFT. Upon any termination of the User Agreement by either you or MFT, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. MFT's right to any Comments shall survive any termination of this User Agreement. Any such termination of the
User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.